Do the teachers all have a fully enhanced DBS?▶
YES!
For lunchtime clubs, do the children have time for lunch and a play as well as the club?▶
Yes, Children usually have lunch first, then the club session, followed by a break with time for them to use the toilets before returning to their afternoon sessions.
Can I request a refund?▶
For Sure, but we have certain refund policies that we follow. You can’t ask for a refund mid-term; you can only ask for a refund after the first session. Please contact us on our email info@childrensclubs.com or fill out our refund form at this link: Refund.
Are the teachers fluent in the language they are teaching?▶
Yes, most are teaching their native language or have lived for some time in a country where that is the main language spoken.
Is there lots of homework?▶
No, this is a fun session.
What are the sessions like?▶
They are much more like a children’s party than a formal lesson, as children learn through play, activities, and songs.
Do the children have to sit still?▶
No, the club sessions are active and include drama, action songs, and games as well as an activity sheet.
Do the sessions carry on from term to term?▶
Absolutely! It takes years to learn a language, and our courses continue from reception to year 6.
Do I have to give notice?▶
If you are leaving the club or school, please give at least half a term’s notice.
Can the parents watch?▶
Parents cannot attend a club session, but the teachers are always willing to give individual feedback.
Can I cancel my Membership?▶
After the first session, yes. If for any reason parents do not wish their child to continue, we offer a refund for the full membership, less £5 for admin fee. We also refund the booklet as long as it’s in perfect condition. We cannot, however, refund membership after the second session.
What are the fees to make a cancellation before the session start?▶
If you decide to cancel your membership before the session starts and you have made your payment using our partner Gocardless, we’ll send you a copy of your payment and will refund to you by bank transfer the full money that Children’s Clubs has received. Unfortunately, Gocardless fees are not refundable.
Can I contact the school to inform them that my child will join the club?▶
For insurance reasons, we can only accept children that have been registered here: https://www.clubenrolment.com/FrenchandSpanish. If the school takes the responsibility to leave the child coming to our club, we still need to be informed by email from the parents before the session. In any case, we cannot accept any children that haven’t been registered before any session.
My child is ill, what do I do?▶
Please inform us by email and let the school know.